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2010 Activity and Social Responsibility Report

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Tenants
Our real estate management activities are focused on 10 properties in Montréal and Québec City and involve more than a third of our staff, including those responsible for leasing, construction and property administration. Environmental management is a priority for each of these teams. Because they directly oversee building operations, they are able to implement several activities and programs of a social or environmental nature.

Tenant Service Centre
Occupants in all of our properties under management have access to an agent who is assigned to their building to answer their questions about our services, policies and green practices. relative à nos services, nos politiques et nos pratiques vertes.

Constant quality control for services delivered to tenants
Our properties undergo daily quality control checks, conducted by professionals who assess such aspects as safety, security, emergency response, sanitation, comfort, indoor air quality and environmental compliance.

Effective communication and information sharing
Clikinfo, our quarterly online newsletter tailored to each of our properties, keeps our tenants informed about a wide range of topics.

Special activities
We are committed to providing our tenants and their employees with a stimulating work environment. That is why we organize a wealth of events and activities designed to entertain, enliven and enlighten.

A more intimate dialogue with our retailers
This year, we continued to support the activities of the sustainable development committees in each of our properties under management. The primary purpose of these committees is to stimulate discussion about the sustainability objectives  each building.

Reducing our energy consumption and maintaining a healthy workplace
We are steadfast in our commitment to reduce our energy consumption in our properties under management, while ensuring that comfort and indoor air quality are maintained at optimal levels. Furthermore, the quality of the air we breathe in the buildings in SITQ's Québec portfolio ranks among the best in the real estate industry. It meets with the strictest standards, as set forth by the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE).

Alternative commuting solutions
Our properties are all readily accessible by public transit and located near BIXI self-service bicycle rental stations in Montréal. Plus they boast a range of amenities and services designed to promote greener transportation choices.


Working hand in hand with our tenants: Putting deconstruction principles into practice

When the Borden Ladner Gervais (BLG) legal firm renewed their lease at 1000 De La Gauchetière, they decided to take advantage of the opportunity to renovate their offices. During the planning stage, we pointed out to BLG that the SITQ-owned property is BOMA BESt - certified and in the process of working toward LEED certification. Consequently, we recommended deconstruction as a way of promoting the recycling and, wherever possible, reuse of certain materials. BLG greeted this prospect with enthusiasm and went one step further, expressing the desire to maximize the use of green construction methods.

In 2010, during the first phase of the project, which involved the redevelopment of two out of BLG's four floors, deconstruction techniques led to 55,600 kilograms of various materials and 37,000 square feet of carpet being sent to recycling facilities. In contrast, 8,813 kilograms of waste was shipped to landfill sites for disposal. Moreover, a significant amount of material from the old offices was set aside for use in the new ones. And when new items were needed, they were chosen for their eco-friendly characteristics from LED lighting fixtures and motion detectors to shut off lights when an area is not in use to flooring made from natural or recycled materials.

" In the past few years, we had adopted numerous initiatives to improve our environmental footprint and reduce energy and resource consumption at BLG," explains Maurice Poitras, Chief Operating Officer, Montréal. "Renovating our offices provided an excellent opportunity for us to take things to the next level. For us, SITQ was a partner who shared our priorities, not only in terms of salvaging and reusing construction materials but also when it came time to selecting new ones. "